Résumé:
Abstract:
This thesis aims to highlight the importance of digitalization in public organizations and
address the challenges they face in adopting digital processes. Through a well-structured
approach, the study explores the concepts of performance and digitalization, emphasizing the
need for public sectors organizations to embrace digital transformation. By examining the
current state of digitalization in public organizations and the hurdles they encounter,
specifically in the National Pension Fund local agency, this research emphasizes the
significance of concerted efforts to stay abreast of technological advancements. Ultimately,
the study advocates for increased efforts in digitalization to enhance the performance and of
public organizations in an ever-evolving digital landscape.
